FAQ's

Can I customize the binding of the rug I purchase?

A. Yes, the binding can be customized as follows:

1) Stitched Round Binding
2) Folded Edges and Stitch Binding
3) Tassels
4) Colors for binding can be customized based on matching the rug colors or even a solid color

Q. Can I customize the type of wool to use?

A. Surely we can customize the raw material of the product to be made in Indian Wool, Blended Wool or Pure New Zealand Wool for a much softer and more luxurious feel.

Q. Can I see a sample of the product before purchasing?

A. Certainly, existing design samples as per our catalogue can be sent for approval in 3 weeks.

Q. Can I see a sample of the rug as per my customized raw material, design and colors?

A. Absolutely, new sample development based on new colors and designs can be sent for approval in 4 weeks.

Q. How do I give a reference if I need to change the colors of a rug?

A. We use ARS color system and Pantone numbers for color reference. We can even match any color poms that you send us. Please email us the details at contact@whdeeth.com (or any other way of contact)

Q. How long will it take to produce my finished rug?

A. Production of the rug takes 75-90 days depending on design, size and quality.

Q. What is the price of the rug I select?

A. Tell us the Design Number of the rug you like and we will let you know the price for the same.